11/10/2023 0 Comments Stuck in serenity peakOur team packs and dispatches each day based on the best timing of delivery service to your state. While this stock is generally sound, we recommend planting these items as soon as possible. It is also important to mention that discounted ‘end-of-season’ stock is sold on an ‘as is’ basis and is exempt from this guarantee. Once again contacting us through social media platforms may be less reliable, so we encourage you to use our email or phone number for a smoother experience. If you need to make a return, please contact our Customer Service department via email at or by phone at 1300 606 242 for authorisation before proceeding. Please also remember not to dispose of any items until you’ve spoken to us, as to be eligible for a replacement, credit, or refund, we may request photos or additional information for any item(s) in question. Please note that it’s important to get in touch with our customer service team within 7 days of receiving your order if you have any concerns as claims regarding arrival condition after 7 days of arrival will not be recognised. You can contact us via email at or by phone at 1300 606 242, Monday to Friday EST, contacting us through social media platforms may be less reliable, so we encourage you to use our email. On the off chance your plants get stuck in the mail or haven’t arrived in the best condition, we ask that you reach out to us promptly with any concerns or issues. Money-Back Guarantee GUARANTEE & RETURNS:Īt Garden Express, we want to ensure that you have a positive purchasing experience. Home » Shop » Roses » Thornless Rose Smooth Serenity
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